You can make a complaint or provide feedback directly to Alana Care Support Services in multiple ways;
Alternatively, you can provide feedback or make a complaint to external bodies. The section below outlines where you can find help outside of Alana Care Support Services.
A hotline for reporting or complaining about the abuse and neglect of a person with a disability at home, in the community, or in any other location.
Call: 1800 035 544
Phone: 133 677
National Relay Service: 1800 035 544
Website: www.ndiscommission.gov.au/participants/complaints
Call: 1800 451 524
Phone: (02) 9264 8050
Email: nswombo@ombo.nsw.gov.au
Website: www.ombo.nsw.gov.au
Phone: (02) 4926 4300
Phone: (02) 4929 8419
Free Call (NSW): 1800 670 182
Website: www.lawlink.nsw.gov.au/adb
“Devonshire House”
Suite 1, Level 2
408 King St, Newcastle West NSW 2302
Telephone: 1300 365 085
Telephone: (02) 4927 0111
Fax: (02) 4927 0114
Email: newcastle@da.org.au
We are an experienced team of professionals, dedicated to providing care and NDIS support services to adults, young people and children living with disabilities
We acknowledge the traditional owners and custodians of the land that we live and work on as the First People of this Country. Alana care Support Services is committed to embracing diversity and eliminating all forms of discrimination in the provision of health services. We welcome all people of diverse ethnicity.
ABN: 23 642 435 185